A US study of online shopping habits has found that a highly satisfied online shopper is 73 percent more likely to purchase online than a dissatisfied shopper, and 75 percent more likely to recommend a site to a friend. The annual report into customer satisfaction with retail websites by ForeSee Results showed that only 10 of 40 top e-tail sites managed to improve their online shopper satisfaction rating since the previous year’s study.
The Importance of Streamlining Your Business Processes: Best Practices for Saving Time and Money
5 May 2026
As businesses grow, their processes become more complex. But that doesn’t mean they should become harder to manage. In fact,
